We deliver true turn-key cardiac monitoring—enrollment, device logistics, 24/7 monitoring, and physician-ready reporting—so your practice gets live ECG clarity without adding operational burden. Our team is built around responsiveness, signal quality, and reports designed for fast clinical review.
Most practices are up and running quickly. We provide training materials, hook-up guidance, and a dedicated onboarding path so your staff knows exactly what to expect from day one. Timelines can vary based on workflow preferences and volume.
Our monitoring center is staffed to support timely review and escalation pathways aligned with your practice’s protocols. Alerts can be delivered by phone, text, or email—so concerning patterns get in front of the right clinician faster.
Yes. Practices and patients can reach support for device questions, connectivity issues, and logistics. We focus on resolving issues quickly so studies stay on track and data stays complete.
Report timing depends on study type, duration, and event volume. Our workflows prioritize timely processing and clear delivery into your preferred workflow so you can act on results without chasing files.
We work with practices to align report formatting and delivery methods where supported. Tell us your preferences during onboarding and we’ll map the best available options for your team.
Depending on your configuration, reports and status updates are available through the channels we set up with your practice—designed to keep your team informed without extra steps.
We take privacy and security seriously and follow industry-appropriate safeguards for protected health information. If you need specific compliance documentation, our team can provide details during onboarding.
Coding and billing depend on medical necessity, payer rules, and documentation. We recommend confirming coverage and coding guidance with your billing team or coding advisor for your patient population and contracts.
Billing workflows vary by arrangement. Our team can walk you through how monitoring services are typically billed in partnership models and what documentation supports clean claims.
Accepted plans can change. Contact us for the most current information relevant to your region and practice, and we’ll help you understand options available to your patients.
In most programs, practices receive what they need to run monitoring without purchasing hardware upfront. Details depend on your service arrangement—our team will outline exactly what is included.
Typical supplies include monitors, electrodes, and patient instruction materials as applicable to the study type. We’ll confirm the exact kit for each workflow during onboarding.
Practices can reorder through the process we establish with your office—designed to be simple so you’re never stuck waiting on basics during patient volume spikes.
The device is designed for ambulatory wear with patient comfort in mind. Lightweight profiles and flexible wear options help improve compliance across multi-day studies.
Many devices support daily activity within published wear and water-resistance guidelines. We provide clear patient instructions so expectations match the device specifications.
Duration depends on the clinical test ordered—Holter, extended Holter, event, or telemetry (MCT). Your team selects the study length that matches the clinical question.
Return logistics are included as part of the turn-key workflow. Patients receive simple packaging and instructions to send equipment back promptly after the study ends.
It’s a structured way for practices to experience our monitoring workflow with guided onboarding and support—so you can evaluate fit for your office before making a long-term commitment. Terms vary; ask our team for current availability.
Typically includes onboarding support, equipment logistics, monitoring services, and reporting aligned to your trial scope. We’ll provide a clear checklist up front so there are no surprises.